RocketJim's

I used to be a nervous wreck everytime I was assigned to the Business Class because I have this interesting notion that these passengers are more apt to complain due to their 'charismatic mojo' (well, and monetary convenience). Spilling any coloured or sugared liquid onto a Business Class passenger will totally ruin your day and ego. Now that I am sufficiently experienced, I think it really isn't too bad. Sure, you still get the occasional pompous prick but serving the Business Class is less of a hazard because the passengers are so comfortable and well taken care of, they really shouldn't possess a reason to complain. The free flow of Champagne and good wines knock them out almost immediately and keep them unconscious for hours on end. Yayyyyy...that does make for a better working environment!

On the otherhand, I find that working in the Economy Class exposes me to more random outbursts of anger. I haven't experienced anything particularly nasty (TOUCHWOOD) but I had witnessed some rude incidents. If you think about it, being stuck in a seat that cannot recline more than 30 degrees and having a personal space of no more than 5 cm could really take the patience out of anyone travelling more than 8 hours. It's also really tough on your neck and back. Yeah, by the end of a long Pacific flight, sometimes I feel I am stuck in a cabin filled with T-Rexs. One wrong move and the they are more than willing to bite you. No lah, I exaggerate. They aren't that nasty because I induce them with RocketJim's unique brand of great customer service. They are so overwhelmed with my lovely service they leave the plane with stars in their eyes. Yes! My fellow colleagues are also in awe of my customer service standards and they cannot believe it when I tell them my strategy.

DUH. Feed them alcohol lah. Just ask and ask. 'Would you like more beer, Sir?' And this works twofold: 1. The passengers can't believe their luck in meeting a generous attendant who keeps giving them free beer/wine so they think the world of me and 2. they fall asleep really fast and ultimately leave the plane still thinking the world of me in their woozy stage. Heh heh heh I'm surprised nobody practises it more. Why hog all the beer? It's not like the company would award me a certificate saving beer costs.

Anyway I am back. Ask me out! Ask me out!